| Session ID | Session Title | Speaker(s) | Date/Time | Venue/Room |
| 122 |
| S312667 | Oracle Incentive Compensation SIG | | Sunday 10/11/2009 10:00 - 11:00 | Moscone West L3 Room 3020 |
| S307789 | Implementing PeopleSoft Support Across Multiple Business Units | James Barber, ERP Analysts; LeaAnne Cundiff, Papa John's International | Monday 10/12/2009 11:30 - 12:30 | Moscone West L2 Room 2001 |
| S310669 | Oracle CRM Executive Vision and Product Strategy Update | Anthony Lye, Oracle | Monday 10/12/2009 11:30 - 12:30 | Moscone West L2 Room 2002/2004 |
| S310807 | Duplicate Check in PeopleSoft Enterprise 8.9 CRM with PeopleSoft PeopleTools 8.48 | Ashish Jaikaria, Cognizant | Monday 10/12/2009 11:30 - 12:30 | Moscone West L2 Room 2009 |
| S311023 | Oracle E-Business Suite Service Solutions for Government
| John Olszewski, Oracle | Monday 10/12/2009 11:30 - 12:30 | Moscone West L3 Room 3018 |
| S311030 | Chargebacks, Rebates, and Deductions: Doing Business in Today’s World
| Earl Eldridge, Oracle; Vijay Hotanahalli, Oracle; Archana Vadya, Oracle | Monday 10/12/2009 11:30 - 12:30 | Marriott Hotel Salon 12/13 |
| S311035 | Fast, Efficient Field Service with Oracle Solutions and Trimble Real-Time GPS Tracking
| Tom Blair, Trimble; Gary Dennis, Trimble; Srinivas Ramakuri, Oracle | Monday 10/12/2009 11:30 - 12:30 | Moscone West L2 Room 2010 |
| S311047 | PeopleSoft Enterprise Release 9.1 CRM Event Management
| Steve Morgan, Oracle; Paul OFlynn, Oracle; Paul Picciotta, Scholastic Book Fairs | Monday 10/12/2009 11:30 - 12:30 | Moscone West L3 Room 3016 |
| S310754 | Oracle CRM On Demand Inner Circle Partner Ecosystem | Jeff Lumsden, Oracle | Monday 10/12/2009 13:00 - 14:00 | Moscone West L2 Room 2001 |
| S311032 | What's New in Oracle E-Business Suite Customer Relationship Management
| Ed Carter, Oracle; Men-Ching Luk, Oracle | Monday 10/12/2009 13:00 - 14:00 | Moscone West L3 Room 3018 |
| S311039 | PeopleSoft Enterprise 9.1 CRM Preview
| Valerie Haas, Oracle; Kevin Mackie, Oracle | Monday 10/12/2009 13:00 - 14:00 | Moscone West L2 Room 2010 |
| S311874 | Planning for the Recovery | Paul Greenberg, The 56 Group; Anthony Lye, Oracle; Denis Pombriant, Beagle Research Group | Monday 10/12/2009 13:00 - 14:00 | Moscone West L2 Room 2009 |
| S309271 | What Does It Really Take to Implement Oracle Sales and Oracle Marketing Release 12 | Bob Brown, DARC | Monday 10/12/2009 14:30 - 15:30 | Marriott Hotel Salon 14/15 |
| S309563 | Enhancing Your Customers' Contact Experience, Using Oracle CRM On Demand | Raghu Boddupally, Infosys; Dana Pine, Cummins Inc. | Monday 10/12/2009 14:30 - 15:30 | Moscone West L2 Room 2001 |
| S310313 | Enabling Sales Visibility and Insight with Oracle BI for Siebel CRM at Wind River | Candi Bashiri, Wind River Systems; Anand Dodd, Oracle; Keith Lavery, Wind River Systems | Monday 10/12/2009 14:30 - 15:30 | Moscone West L3 Room 3014 |
| S310598 | Implementation of Oracle Incentive Compensation 12 at Cisco | Ram Jayaram , Cisco; Desmond Murray , Cisco | Monday 10/12/2009 14:30 - 15:30 | Moscone West L3 Room 3018 |
| S310674 | Oracle CRM Executive Customer Panel | Shauna Della, HP; Rod Harris, U.S. Foodservice; Anthony Lye, Oracle; Stephen Miller, Scottish Widows Services Ltd.; Christian Venter, ANZ Bank | Monday 10/12/2009 14:30 - 15:30 | Moscone West L2 Room 2002/2004 |
| S310869 | Native Mobile Applications for Siebel CRM Applications: Overview and Road Map
| Raj Aggarwal, Oracle; Sang-Woo Han, Samsung; Gavin Kim, Samsung; Eung-Jun Lee, Samsung | Monday 10/12/2009 14:30 - 15:30 | Moscone West L2 Room 2009 |
| S310920 | Transforming Business with Real-Time Service | Bob Hogg, Oracle; Ravi Manikundalam, Dell, Inc.; Anil Urs, Dell | Monday 10/12/2009 14:30 - 15:30 | Moscone West L3 Room 3000 |
| S311043 | PeopleSoft Customer Relationship Management Customer Panel
| David Brook, Kaiser Permanente; Ray Damato, Kaiser Permanente; Valerie Haas, Oracle; Brad Hoyle, Wells Fargo; Eric Tollefson, Wells Fargo Brokerage Technology | Monday 10/12/2009 14:30 - 15:30 | Moscone West L3 Room 3016 |
| S311895 | Oracle Real-Time Decisions and Siebel CRM: Product Overview and Customer Success | Nicolas Bonnet, Oracle; Michael Salerno, Oracle | Monday 10/12/2009 14:30 - 15:30 | Moscone West L2 Room 2010 |
| S312562 | Oracle CRM On Demand: You Want It, We Deliver It—in As Little As 10 Weeks | Bill Donlan, Capgemini; Kyle Koontz, Capgemini | Monday 10/12/2009 14:30 - 15:30 | Moscone West L2 Room 2012 |
| S310311 | Drive Accountability and Performance into Marketing with Analytics for Siebel CRM | Vineet Gupta, Agilent; Roshni Nambiar, Oracle; Bharath Natarajan, Agilent | Monday 10/12/2009 16:00 - 17:00 | Moscone West L3 Room 3016 |
| S310831 | Siebel Retail Overview: Loyalty, Multichannel, Service, and Case Management
| Mike Dominy, Oracle | Monday 10/12/2009 16:00 - 17:00 | Westin Market Street Hotel Metropolitan I ** |
| S310854 | Siebel CRM Technology Innovations with the Siebel Application Stack | Uma Welingkar, Oracle | Monday 10/12/2009 16:00 - 17:00 | Moscone West L2 Room 2024 |
| S310964 | Siebel CRM Marketing and Loyalty Strategy Overview and Road Map
| Melissa Boxer, Oracle | Monday 10/12/2009 16:00 - 17:00 | Moscone West L2 Room 2001 |
| S311027 | Incentive Compensation with the Siebel Platform
| David Carlson, Oracle; CS Swaminathan, Wipro Technologies | Monday 10/12/2009 16:00 - 17:00 | Marriott Hotel Salon 12/13 |
| S311891 | CRM Innovations for Sales Productivity | Mandeep Bhullar, Oracle; Brian Kelly, Oracle; Tarak Patel, Oracle | Monday 10/12/2009 16:00 - 17:00 | Moscone West L2 Room 2010 |
| S311986 | Deploying Social and On-Demand CRM Innovations at Oracle | Hody Crouch, Oracle; Eve Halwani, Oracle; Andrew Kodner, Oracle | Monday 10/12/2009 16:00 - 17:00 | Moscone West L2 Room 2009 |
| S312006 | Integrating Siebel Customer Order Management with SAP Fulfillment | Kavitha Krishnan, Oracle; David Ryan, Honeywell | Monday 10/12/2009 16:00 - 17:00 | Moscone West L3 Room 3018 |
| S310680 | Oracle CRM On Demand Product Strategy and Road Map | Chris Haven, Oracle; Adam May, Oracle; Scott Sloan, Oracle | Tuesday 10/13/2009 11:30 - 12:30 | Moscone West L2 Room 2001 |
| S310763 | Social CRM Applications: Strategy Overview and Road Map | Mark Woollen, Oracle | Tuesday 10/13/2009 11:30 - 12:30 | Moscone West L2 Room 2009 |
| S310788 | Siebel Customer Relationship Management for Communications
| David Fan, Oracle | Tuesday 10/13/2009 11:30 - 12:30 | Westin Market Street Hotel Metropolitan I ** |
| S310932 | Customer Forum: Cutting-Edge E-Billing Solutions On Premises and On Demand | Damodaram Bashyam, Verizon Wireless; Michael Kleeman, Oracle; Susanna Piredda, Telecom Italia; Giovanni Vacca, Telecom Italia | Tuesday 10/13/2009 11:30 - 12:30 | Marriott Hotel Salon 14/15 |
| S310979 | Deliver Great Customer Experiences, Anytime, Anywhere Across Channels
| Justin Anderson, Oracle; Claes Lindholtz, Swedish Rail; Dario Melpignano, Neos Srl | Tuesday 10/13/2009 11:30 - 12:30 | Moscone West L3 Room 3018 |
| S311012 | Best Practices and Challenges with a Global Rollout of Siebel Sales
| Alicia Gardner, Sabre Travel Networks; Rishi Gowaikar , Agilent Technologies, Inc; Larry Hanig, UPS; Siva Narayan, Oracle; Matt Shapiro, CSL Behring | Tuesday 10/13/2009 11:30 - 12:30 | Moscone West L2 Room 2010 |
| S310289 | Equifax Increases Customer Insight with Oracle BI for Siebel CRM Applications | Raghu Boddupally, Infosys; Esmond Chia, Oracle; Vishy Natarajan, Equifax Inc | Tuesday 10/13/2009 13:00 - 14:00 | Moscone West L3 Room 3018 |
| S310738 | Oracle CRM On Demand Integration Choices | Christine Viera, Oracle | Tuesday 10/13/2009 13:00 - 14:00 | Moscone West L2 Room 2001 |
| S310771 | Harness the Intelligence in Your Social Networks with Social Applications | Tara Roberts, Oracle | Tuesday 10/13/2009 13:00 - 14:00 | Moscone West L2 Room 2009 |
| S310805 | Wealth Management for Banking, Insurance, Mutual Funds, and Asset Management
| Aubrey Hawes, Oracle | Tuesday 10/13/2009 13:00 - 14:00 | Westin Market Street Hotel Metropolitan I ** |
| S311169 | Best Practices Using Siebel Partner Relationship Management
| Ron Clanton, McAfee; Ritchie Doo, Oracle; Deirdre O'Connor, PTC | Tuesday 10/13/2009 13:00 - 14:00 | Moscone West L2 Room 2010 |
| S312829 | The Best of Both Worlds: Customer Success in the Cloud with Oracle and salesforce.com | Marc Benioff, Salesforce.com | Tuesday 10/13/2009 13:00 - 14:00 | YBCA Novellus Theater |
| S310741 | Oracle CRM On Demand Best Practices | Dave Anderson, Konica Minolta Business Services; Louis Peters, Oracle; Bridget Warns, U.S. Foodservice | Tuesday 10/13/2009 14:30 - 15:30 | Moscone West L2 Room 2001 |
| S310849 | Empower Hospitality and Retail Loyalty Programs with Siebel Loyalty Management Solutions
| Prabir Sengupta, ITC; Sundar Swaminathan, Oracle ; Alok Verma, ITC InfoTech | Tuesday 10/13/2009 14:30 - 15:30 | Westin Market Street Hotel Metropolitan II ** |
| S310906 | Siebel Contact Center and Siebel Service Strategy Overview and Road Map
| Rich Caballero, Oracle | Tuesday 10/13/2009 14:30 - 15:30 | Moscone West L2 Room 2010 |
| S311854 | LexisNexis: Rapid Application Deployment Techniques for Siebel Enterprise Applications | Jessica Goodman, Oracle Corporation; Josh Heller, LexisNexis; Denzel McKinney, LexisNexis | Tuesday 10/13/2009 14:30 - 15:30 | Moscone West L3 Room 3018 |
| S311873 | CRM Innovations That Have Helped Customers Transform the Way They Do Business | Torsten Becker, Siemens Schweiz AG; Claes Lindholtz, Swedish Rail; Anthony Lye, Oracle; Marcus Schomakers, Groupe Carrefour ; Herve Thoumyre, Groupe Carrefour | Tuesday 10/13/2009 14:30 - 15:30 | Moscone West L2 Room 2009 |
| S311984 | Ensuring Consistent Service Delivery and Client Outcomes in Social Services | Surend Dayal, Oracle; Davin Fifield, Oracle; Ann Marie Tarry, DIAC | Tuesday 10/13/2009 14:30 - 15:30 | Westin Market Street Hotel Metropolitan I ** |
| S308580 | Is Your Enterprise CRM SaaSy: Considerations for Successful CRM Transformation | Rick Gaetano, IBM GBS; David Lashar, IBM GBS | Tuesday 10/13/2009 16:00 - 17:00 | Moscone West L2 Room 2012 |
| S309694 | Autodesk Methodology for Defining, Planning, and Implementing Oracle Customer Hub Solutions | Paul Bertucci, Autodesk; Bala Mahalingam, Oracle | Tuesday 10/13/2009 16:00 - 17:00 | Moscone West L2 Room 2010 |
| S310794 | Leveraging Siebel CRM to Thrive in the Professional Services Industry
| Marilu Davis, Hewlett-Packard; Marshall Powell, Oracle; Elizabeth Roche, Hewlitt Packard | Tuesday 10/13/2009 16:00 - 17:00 | Westin Market Street Hotel Metropolitan I ** |
| S310810 | Oracle CRM On Demand Life Sciences Strategy Overview and Road Map
| Piers Evans, Oracle | Tuesday 10/13/2009 16:00 - 17:00 | Westin Market Street Hotel Metropolitan II ** |
| S310858 | The Next Generation of the Siebel CRM User Interface
| Grant Emeny-Smith, Oracle; James Ward, Adobe Systems | Tuesday 10/13/2009 16:00 - 17:00 | Moscone West L2 Room 2001 |
| S310967 | Maximize Wallet Share and Customer Relationships with Siebel Loyalty in Financial Services
| Ram Machiraju, Oracle; Philippe Zighmi, Accenture | Tuesday 10/13/2009 16:00 - 17:00 | Moscone West L3 Room 3018 |
| S311050 | Oracle CRM On Demand Integration Pack for JD Edwards EnterpriseOne for Lead to Order | Louise Farner, Oracle | Tuesday 10/13/2009 16:00 - 17:00 | InterContinental Hotel Grand Ballroom B |
| S311995 | Oracle Application Integration Architecture and CRM: Customer Panel | Rick Hassman, Pella Corporation; Michael Lillie, PTC; Christine Viera, Oracle; Marcel van Leeuwen, RMIG | Tuesday 10/13/2009 16:00 - 17:00 | Moscone West L2 Room 2009 |
| S312007 | Optimizing Customer Order Management Deployments | Amit Garg, CRMantra; Zoran Petrovic, Oracle; Deborah Tonnes, 3Com; Murali Varmaraja, Oracle; Amal Yagappan, Société General | Tuesday 10/13/2009 16:00 - 17:00 | Moscone West L3 Room 3016 |
| S308181 | Implementing Siebel CRM for Sales, Marketing, Alliances, and Channels at Oracle | Deepak Gupta, Oracle | Tuesday 10/13/2009 17:30 - 18:30 | Moscone West L3 Room 3010/3012 |
| S308303 | Boost Your CRM Key Performance Indicators with Clean Customer Data | Ivan Chong, Informatica; Narayanarao Machiraju, Oracle; Venkat Subramaniam, Serene Corporation | Tuesday 10/13/2009 17:30 - 18:30 | Moscone West L2 Room 2010 |
| S309725 | Aligning Sales and Marketing to Drive Revenue | Sherry Fairbank, PTC; Bill Freeman, PTC | Tuesday 10/13/2009 17:30 - 18:30 | Moscone West L2 Room 2009 |
| S310343 | Global Strength, Local Value: Oracle CRM On Demand at Vopak Royal | Jasmijn Baldinger, Capgemini; Hans de Korte, Royal Vopak | Tuesday 10/13/2009 17:30 - 18:30 | Moscone West L3 Room 3018 |
| S310861 | The Next Generation of Siebel CRM Integration
| Raj Aggarwal, Oracle; Graham Nicol, Oracle | Tuesday 10/13/2009 17:30 - 18:30 | Moscone West L2 Room 2001 |
| S311044 | Achieving Service Excellence with PeopleSoft Enterprise Release 9.1 Contact Center CRM
| Julie Baxter, Oracle; Eli Collier, Blackboard; John Yun, Oracle | Tuesday 10/13/2009 17:30 - 18:30 | Moscone West L3 Room 3016 |
| S310676 | Making the Business Case for Investing in Siebel Release 8.1.1 and Beyond | Christiane Faure, Société General; Deepak Gupta, Oracle; George Jacob, Oracle; Kevin McBride, HP; Amal Yagappan, Société General | Wednesday 10/14/2009 10:15 - 11:15 | Moscone West L3 Room 3002/3004 |
| S310746 | Optimizing Sales with Oracle CRM On Demand | Cari Aves, Oracle; Chris Haven, Oracle; Matthieu Jusserand, Carlson Wagonlit Travel | Wednesday 10/14/2009 10:15 - 11:15 | Moscone West L2 Room 2001 |
| S310790 | Enterprise Case Management in a Program-centric World
| Surend Dayal, Oracle; Brian Murphy, Oracle; Amy Santenello, Oracle | Wednesday 10/14/2009 10:15 - 11:15 | Westin Market Street Hotel Metropolitan I ** |
| S310909 | Multichannel Contact Centers On Demand and On Premises | Carrie Belichick, Oracle; Wendell Black, Oracle; Chuck McClain, Hughes Telematics | Wednesday 10/14/2009 10:15 - 11:15 | Moscone West L3 Room 3018 |
| S311006 | Improve Margins with Oracle CRM On Demand or Siebel Deal Management | Tarak Patel, Oracle; Billy Turchin, Oracle | Wednesday 10/14/2009 10:15 - 11:15 | Moscone West L3 Room 3016 |
| S311848 | DIRECTV: Secrets of a Successful CRM and Oracle Contact On Demand Implementation | Erik Walters, DIRECTV, Inc. | Wednesday 10/14/2009 10:15 - 11:15 | Moscone West L2 Room 2009 |
| S311991 | Oracle Application Integration Architecture and CRM: Road Map and Results | Christine Viera, Oracle | Wednesday 10/14/2009 10:15 - 11:15 | Moscone West L2 Room 2010 |
| S312008 | Achieving Multichannel Deployment Results with Siebel Customer Order Management | Jone Voll Joakimsen, Lyse Tele; Sharad Mitra, aMind Solutions; Todd Silvius, Oracle; Richard Wall, Level 3 | Wednesday 10/14/2009 10:15 - 11:15 | Moscone West L3 Room 3010/3012 |
| S310782 | Mobility Solutions and Road Map for Siebel CRM and Oracle CRM On Demand | Raj Aggarwal, Oracle; Hody Crouch, Oracle | Wednesday 10/14/2009 11:45 - 12:45 | Moscone West L2 Room 2009 |
| S310856 | Ensure a Successful Siebel CRM Upgrade with Reduced Risk and Lowered Cost | Doug Reid, Oracle; Garrett Reynolds, Astrenica Consulting; Agnes Zhang, Oracle | Wednesday 10/14/2009 11:45 - 12:45 | Moscone West L2 Room 2001 |
| S310963 | Improving Customer Service with a Well-Executed Knowledge Management Strategy
| Dwight Hoskins, Farmers Insurance; David Kay, DB Kay & Associates; Michael LaStella, Blue Coat Systems; Charlie Rittenberry, Lexmark; Michael Salerno, Oracle | Wednesday 10/14/2009 11:45 - 12:45 | Moscone West L3 Room 3018 |
| S311007 | Show Me the Money, Using the Oracle Price Analytics Business Intelligence Solution
| Rachel Scales, Oracle | Wednesday 10/14/2009 11:45 - 12:45 | Moscone West L3 Room 3016 |
| S311171 | PRM for Oracle CRM On Demand: Product Overview and Customer Success | Steve Fioretti, Oracle; Scott Sloan, Oracle; Andy Udinski, NetApp | Wednesday 10/14/2009 11:45 - 12:45 | Westin Market Street Hotel Metropolitan I ** |
| S312010 | Oracle's Siebel Customer Relationship Management Analytics Strategy Overview and Road Map | Deepak Gupta, Oracle; Christine Viera, Oracle | Wednesday 10/14/2009 11:45 - 12:45 | Moscone West L2 Room 2010 |
| S307865 | Implementing Secure Enterprise Search at Boeing | Pete Adee, The Boeing Company | Wednesday 10/14/2009 13:00 - 13:30 | Moscone West L2 Room 2010 |
| S308430 | Web Services Integration with Oracle CRM on Demand | Piyush Govil, Inatech Solutions | Wednesday 10/14/2009 13:00 - 13:30 | Moscone West L3 Room 3010/3012 |
| S309647 | Implementing Oracle Incentive Compensation in a Retail Environment: A Case Study | Sailendra Koppana, KBACE Technologies | Wednesday 10/14/2009 13:00 - 13:30 | Moscone West L3 Room 3000 |
| S310884 | Building Gadgets for Siebel Customer Relationship Management and Oracle CRM On Demand | James Ward, Adobe Systems; Uma Welingkar, Oracle | Wednesday 10/14/2009 13:00 - 13:30 | Moscone West L2 Room 2001 |
| S310900 | Using Social Media Monitoring to Improve Customer Insight and Engagement
| Grant Emeny-Smith, Oracle; Andrea Schwarzenbach, Alaska Airlines | Wednesday 10/14/2009 13:00 - 13:30 | Moscone West L2 Room 2009 |
| S312011 | How to Use Oracle CRM On Demand to Unlock Hidden Value in Your Healthcare Business | Valerie Kirk, Oracle | Wednesday 10/14/2009 13:00 - 13:30 | Westin Market Street Hotel Metropolitan I ** |
| S307422 | Oracle CRM On Demand Mobile Sales Assistant Field Use | Paul Akin, Odyssey Healthcare | Wednesday 10/14/2009 13:45 - 14:15 | Moscone West L2 Room 2010 |
| S310865 | Accessibility and Siebel Customer Relationship Management
| Timothy Fallen-Bailey, Oracle; Don Mauck, Oracle | Wednesday 10/14/2009 13:45 - 14:15 | Westin Market Street Hotel Metropolitan II ** |
| S310889 | Creating Custom Siebel Reports, Using Oracle Business Intelligence Publisher
| John Bedford, Oracle; Pradeep Sharma, Oracle | Wednesday 10/14/2009 13:45 - 14:15 | Moscone West L2 Room 2009 |
| S310896 | Bridging the Cloud between Siebel CRM and Google or Amazon Applications
| Mandeep Bhullar, Oracle; James Ward, Adobe Systems | Wednesday 10/14/2009 13:45 - 14:15 | Moscone West L2 Room 2001 |
| S311021 | Best Practices in Implementing and Using Sales Forecasting in Siebel CRM
| Mudit Maheshwari, Oracle | Wednesday 10/14/2009 13:45 - 14:15 | Moscone West L3 Room 3002/3004 |
| S307491 | New Commercial Models in the Pharmaceutical Industry Imply New CRM Approach | Stefan Maron, Merck Serono; Xavier Rutyna, Oracle; Bijoy Sagar, Merck Serono | Wednesday 10/14/2009 17:00 - 18:00 | Moscone West L3 Room 3014 |
| S308994 | Siebel CRM: Optimizing Customer-Facing Processes for Maximum Business Impact | Chris Fuller, Oracle Corporation; Mark Kraus, Emerson; Peter Moses, NetApp | Wednesday 10/14/2009 17:00 - 18:00 | Moscone West L2 Room 2009 |
| S310709 | Transforming the Sales and Service Business with Siebel Solutions and Oracle E-Business Suite | RUBIN MOHAN, Deloitte Consulting LLP; Chris Norman, Ingersoll Rand | Wednesday 10/14/2009 17:00 - 18:00 | Westin Market Street Hotel Metropolitan I ** |
| S310915 | Delivering Superior Customer Service with a SaaS Model
| Onyeka Shakur, ADP; Melinda Uhland, Oracle; Erik Walters, DIRECTV, Inc. | Wednesday 10/14/2009 17:00 - 18:00 | Moscone West L2 Room 2001 |
| S310987 | Drive Better Results with Oracle’s Marketing and Lead Management Solutions | Justin Anderson, Oracle | Wednesday 10/14/2009 17:00 - 18:00 | Moscone West L2 Room 2010 |
| S311036 | Kick-start Your Customer Hub with Oracle E-Business Suite and PeopleSoft CRM
| Shankar Bharadwaj, Oracle | Wednesday 10/14/2009 17:00 - 18:00 | Moscone West L3 Room 3018 |
| S311041 | Transforming the PeopleSoft CRM User Experience with PeopleSoft PeopleTools 8.50
| Valerie Haas, Oracle; Bryan Hinz, Apex IT; Dhinakaran Velayudham, Oracle | Wednesday 10/14/2009 17:00 - 18:00 | Moscone West L3 Room 3016 |
| S309487 | Using Siebel CRM/Oracle Enterprise Content Management Suite to Drive Growth and Profitability | Malcolm Watkins, Australian Finance Group | Thursday 10/15/2009 09:00 - 10:00 | Moscone West L2 Room 2010 |
| S310745 | Why Go with Oracle CRM On Demand | Steve Diamond, Oracle; Adam May, Oracle; Kevin Raybon, NEC Unified Solutions | Thursday 10/15/2009 09:00 - 10:00 | Moscone West L2 Room 2001 |
| S310773 | Sharing Content Through Social Networks to Boost Productivity and Effectiveness | Eric Ho, Oracle; Alicia Wu, Oracle | Thursday 10/15/2009 09:00 - 10:00 | Moscone West L2 Room 2009 |
| S310826 | Bridge Pharmaceuticals' Sales and Marketing with Siebel Personalized Content Delivery | Chad Kirchner, oracle; Alok Verma, ITC InfoTech | Thursday 10/15/2009 09:00 - 10:00 | Westin Market Street Hotel Metropolitan II ** |
| S310879 | Maximizing Business Value: Deploying, Provisioning, and Managing Siebel CRM | Joseph Tomassini, Oracle; Chung Wu, Oracle; Agnes Zhang, Oracle | Thursday 10/15/2009 09:00 - 10:00 | Moscone West L3 Room 3018 |
| S310929 | E-Billing: Learn How Companies Are Driving to a More Cost-Effective Channel
| Richard Crone, Crone Consulting, LLC; Michael Kleeman, Oracle | Thursday 10/15/2009 09:00 - 10:00 | Moscone West L3 Room 3016 |
| S311983 | Natural Language Policy Automation: Empower Users to Manage Policy Complexity | Davin Fifield, Oracle | Thursday 10/15/2009 09:00 - 10:00 | Westin Market Street Hotel Metropolitan I ** |
| S312009 | Looking to the Future: Siebel Customer Order Management | Steve Fioretti, Oracle; Murali Varmaraja, Oracle | Thursday 10/15/2009 09:00 - 10:00 | Moscone West L3 Room 3002/3004 |
| S312708 | Rapid Deployment of Siebel CRM 8.1.1 on Sun Systems Using Oracle VM Templates | Akbar Jaffer, Oracle; Tushar Katarki, Sun Microsystems; Ellen Steiner, Sun Microsystems | Thursday 10/15/2009 09:00 - 10:00 | Marriott Hotel Salon 5 |
| S310696 | Leveraging Oracle CRM On Demand Analytics | Mike Lairson, Intelenex; Binh Le, Oracle | Thursday 10/15/2009 10:30 - 11:30 | Moscone West L2 Room 2001 |
| S310985 | Cut Waste and Time to Market with Siebel Marketing and Oracle Content Management | Marc Boutillette, Oracle; Kevin Colosimo, Oracle; Michelle Huff, Oracle | Thursday 10/15/2009 10:30 - 11:30 | Moscone West L2 Room 2010 |
| S311019 | Siebel Sales: Strategy and Overview
| Rajit Joseph, Oracle | Thursday 10/15/2009 10:30 - 11:30 | Moscone West L2 Room 2009 |
| S311045 | PeopleSoft Enterprise Release 9.1 CRM Marketing and Online Marketing Preview
| Steve Morgan, Oracle; Matthew Tucker, UCF | Thursday 10/15/2009 10:30 - 11:30 | Westin Market Street Hotel Metropolitan II ** |
| S311871 | On-Demand CRM for Engineering and Construction | Paresh Kapadia, Serene Corp.; Craig Larson, Oracle | Thursday 10/15/2009 10:30 - 11:30 | Westin Market Street Hotel Metropolitan I ** |
| S310691 | Oracle CRM On Demand Advanced Integration Techniques | Sean Duffy, Oracle; Nivas Nallanthi, CRMIT | Thursday 10/15/2009 12:00 - 13:00 | Moscone West L2 Room 2001 |
| S310837 | Next-Generation Customer-centric Retailing with Siebel Loyalty
| Don Rome, Oracle; Shyam Shah, Oracle | Thursday 10/15/2009 12:00 - 13:00 | Westin Market Street Hotel Metropolitan I ** |
| S310882 | Going Global with Siebel CRM
| Timothy Fallen-Bailey, Oracle | Thursday 10/15/2009 12:00 - 13:00 | Moscone West L2 Room 2009 |
| S311024 | Multiple-Instance Strategies for Oracle E-Business Suite
| Jaideep Bhatia, Oracle; Steve Tonas, Oracle | Thursday 10/15/2009 12:00 - 13:00 | Westin Market Street Hotel Metropolitan II ** |
| S309390 | Data Quality On Demand Must Accommodate Imprecision: What’s the Solution? | Clint Bidlack, ActivePrime, Inc.; Greg Sales, ActivePrime, Inc. | Thursday 10/15/2009 13:30 - 14:30 | Moscone West L2 Room 2010 |
| S311048 | Deep Dive: PeopleSoft Enterprise Release 9.1 CRM for Higher Education
| Nikhil Kodkani, Oracle; Jason Koziara, Depaul University; Steve Morgan, Oracle | Thursday 10/15/2009 13:30 - 14:30 | Westin Market Street Hotel Metropolitan II ** |
| S311851 | Converting Your Siebel Report Solution from Actuate to Oracle Business Intelligence Publisher | Michele Corvino, Oracle Corporation; Rick Watts, Oracle | Thursday 10/15/2009 13:30 - 14:30 | Westin Market Street Hotel Metropolitan I ** |
| S312015 | Best Practices and Lessons Learned Implementing Siebel Sales at Oracle | Eve Halwani, Oracle; Andrew Kodner, Oracle | Thursday 10/15/2009 13:30 - 14:30 | Moscone West L2 Room 2009 |
| S308125 | How to Keep Your Siebel CRM Application Users and Your Boss Happy | Sakari Haikarainen, Nokia; Esa Jolkkonen, Nokia; Venkatesh Seenivasan, Oracle | Thursday 10/15/2009 15:00 - 16:00 | Moscone West L2 Room 2010 |
| S309214 | Siebel Application Upgrades: Everything You Always Wanted to Know, and Then Some | Robert Ponder, Ponder Pro Serve | Thursday 10/15/2009 15:00 - 16:00 | Moscone West L2 Room 2009 |
| S309734 | Embracing the Google Cloud with Oracle CRM On Demand | Chris Heilig, eVerge Group; James Pitman, eVerge Group | Thursday 10/15/2009 15:00 - 16:00 | Moscone West L2 Room 2001 |
| S310573 | Integrate Oracle Policy Automation with Siebel Solutions in Less Than 30 Minutes | Heike Lorenz, Oracle; Philip Whitwell, Oracle | Thursday 10/15/2009 15:00 - 16:00 | Westin Market Street Hotel Metropolitan I ** |
| S311011 | Upgrade Considerations for Oracle Business Intelligence | Esmond Chia, Oracle | Thursday 10/15/2009 15:00 - 16:00 | Moscone West L3 Room 3000 |
| 122 |